Lillian 31 reviews

I am so thrilled with my new necklace! The rose gold chain and setting complement the single pearl perfectly, and the longer length allows me to wear multiple necklaces!

I just received my order today. 24 days since I placed my order and 20 Days since it was supposedly delivered. I actually really like the necklace itself, but I can’t get myself to give it 5 stars just because of my experience with the lack of customer service. The necklace is super cute and I wish I could say better things about my experience because I do really love most of my pieces. I haven’t worn them out yet so I can’t speak to the plating quality. The delivery issue may or may not have been their fault, however, since my delivery notification and non-receipt of my order, I have attempted to contact them more than 4 times about the issue via emails, facebook, instagram and the web contact page. I received no response. I would have appreciated any response, even if it was a ‘sorry, we can’t help.’ Even USPS was more responsive. My roommate, who placed an order a little before I did, had the same experience with the extremely late delivery and lack of customer service response. I would probably give Jeanne’s Jewels another shot, because I like their designs and packaging, and just hope that this delivery / customer service issue is a rare occurrence. However, I am hesitant to recommend this shop to other potential customers until I’ve witnessed a better customer experience.

It's super cute! Love that it can be worn at three different lengths. I've only worn it a couple of times, so I'll update my review after a couple months of wear.

It's just what I've been looking for, perfect for mother's day.

Beautiful and great quality necklace. I bought 3, one for my sister and mom as well and they love theirs too. But better than the product is the customer service! Insanely fast shipping and great customer care. Will definitely be ordering from here again!